A leader’s ability to effectively communicate plays a critical role in leading change and driving employee engagement. As initiatives are cascaded throughout the organization, leaders are being asked to deliver these messages in an authentic, understandable, and conversational way – one that invites two-way communication, true buy-in and commitment from employees.
One learning solution is to equip leaders with an understanding of how to facilitate a genuine exchange with employees by giving them a glimpse of the person behind the title, and by drawing out the concerns and ideas. We also have discovered that many middle managers don’t know how to take ownership of a message, and benefit from similar solutions.
Interact has designed many solutions for high-profile organizations, most notably, a program for a Fortune 100 company dealing with rapid change.