Most graduation speakers pull from their experience and life lessons to celebrate and issue a new challenge to graduates. Here are a few highlights from this year’s lineup that peaked Susie’s interest and won her approval.
No brand or company is infallible, but when it “hits the fan,” how you respond can make or break your brand. Companies that walk the talk and respond in an authentic manner can emerge even stronger. The Starbucks response is a case study.
Congressional hearings can make or break scenarios. I’m reminded of the disasters of the Enron hearings and the MLB steroid hearings. This was not that. Other leaders (and the teams that support them) would be wise to take a page from the Facebook preparation when they face crises of trust and accountability.
The students of Stoneman Douglas found their voices to call for change. Young people, articulate, passionate, and thoughtful—finding their voices in tragedy and using their story to try to change the world. You can find your story at any age.
Too often people overlook the importance of vocal quality in their communication–which doesn’t make sense when we are using it to read your passion, confidence, sincerity, natural authority and commitment. Find out how why verbal quality is so important and 7 ways to make it stronger.
Don’t get caught with “tone deaf” messaging. Avoid media responses created in the bubble of your company or organization without appropriate thought to your customers and constituencies and how they may view your response. During a time of crisis take the pulse of the people who matter most.
When you stand to begin your presentation, the attention in the room is high—Perhaps as high as it ever will be. If you want to keep it and have a memorable presentation you need to build for the attention dip. Ready to learn how?
Consider working on a form of self-expression in 2018 that could change your life. That self-expression is Authentic Speaking, which is to speak not from who you think you should be, but from who you really are. Listen to billionaire Warren Buffett’s advice to a class of business students back in 2009.