The other day I was waiting for a friend at a coffee shop when I overheard a conversation between a young man and woman who worked together. I was sitting so close to them that I couldn’t help but hear them complaining about the way their manager, Steve, who had given a bland presentation about an important project. He outlined the way it would be done, without asking for feedback from the folks who would actually executive the project.
When they gathered their things to leave, the woman said with frustration, “Well, it all starts at the top!”
I thought about how often that comment follows one about the lack of leadership in other parts of the company—and how it says volumes about what’s not working.
Here are the top five roadblocks to leadership communication we’ve observed over the years:
It all starts at the top!
We are all leaders within a company, at home, or in our community.