authentic communication

June 2015

A quote by Nelson Mandella can set the tone for a great keynote

Use Quotes and Anecdotes in Your Keynote

At Interact, we coach a lot of clients through the process of developing and delivering keynote addresses. We use the term “storybite” to refer to language that pings the imagination and engages your audience beyond mere facts. Relevant quotes and anecdotes offer storybites that can warm up your communication when they are well placed and

Use Your Founder’s Story in a Keynote

When giving a keynote to or about your company, consider using your founder’s story. Brands and companies are stories that begin with the founder—or a group of founders—and an idea. This is why it makes sense to celebrate the contribution of outstanding employees, to officially launch a new product or service, or to commemorate a

You can't soften the blow of using fear to motivate by talking about the workplace as family

Management by Fear is Bad for Business

We like to talk about innovation and new business models, but for many of my clients the old top-down, command-and-control way of managing people is still alive and well. In the fear-based workplace, short-term numbers are king, and when the numbers are off, leaders respond by applying pressure. They give pushy pep rallies and bear

One man bands have no place in today's flat, matrixed organizations

How to Coach Co-Workers: 5 Steps to Success

Do you have a co-worker who is under-performing and it’s affecting the morale and results of the team? Or perhaps a prickly teammate who is savvy at completing tasks but leaves a path of bodies in her wake? If so, you’re not alone—nearly all of my clients have asked me at some point during our time together